Global marketplaces live: Amazon Global, Etsy, Temu, eBay, Ozon, Zalando, Joom, HepsiGlobal, AliExpress, Mirakl

Order management

Marketplace order management: every order on a single screen

Orders from Trendyol, Hepsiburada, N11 and 28+ marketplaces, plus your e-commerce channel, flow automatically into a single panel. Manage approval, packing, shipping, returns and customer questions from one panel; start your e-Arşiv/e-Fatura flow from the same place too.

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  • No credit card required
  • 30 days free
  • Every order on one panel
Live operation

Your order operation flows live

From order to invoice and invoice to shipping — every step is processed in real time on a single panel.

Definition

What is order management and what does it do?

E-commerce order management means collecting orders from different channels in one center and managing them end to end — including approval, packing, shipping and invoicing. By connecting to all of your sales channels, Stokzone streams orders onto a single screen, tracks their status live and automates the invoicing and shipping steps.

Stokzone is not a single-marketplace tool but an e-commerce operations hub that unifies all of your sales channels on one screen: order management is one of the core processes this hub runs in a single flow.

Every order on one panel

All marketplace orders on a single panel

Instead of running between dozens of panels: orders flow in automatically, approval through shipping runs from one screen, and every order's status is visible live.

Automatic order transfer

Orders from all your marketplace and e-commerce channels flow into a single panel through automatic synchronization; manual copy-paste and switching between panels come to an end.

Approve, pack and ship from one screen

No matter which channel an order comes from, approve it, pack it and prepare the shipping label in one click from a single panel; the process moves in a single flow.

Live order status tracking

Track new, in-preparation, shipped and delivered orders live; see which order is at which step on a single screen.

Problem and solution

Multi-channel order management: 3 pains and their fix

We show the three most common order pains you run into as your sales grow across multiple marketplaces — and how Stokzone solves them.

You run between dozens of marketplace panels and, on busy days, miss orders or see them too late.

All channel orders are gathered into a single flow; new orders drop into the panel automatically, so you never miss one.

You copy invoice and shipping details by hand for every order, sending the wrong package because of copy-paste mistakes.

From order to invoice and invoice to shipping, everything moves in one flow; start the e-Arşiv/e-Fatura flow from a single panel, generate the shipping label in one click and put an end to manual errors.

Return requests and customer questions are scattered across separate panels, making after-sales processes hard to manage.

Returns and customer questions are gathered on the same screen too; manage after-sales processes together with orders from a single panel.

Every capability on one panel

Manage returns and customer questions on the same screen too

Orders, shipping, e-invoicing, returns and customer questions — your entire order operation, from pre-sale to after-sale, in one operations hub.

Unified order inbox

Orders from all your marketplace and e-commerce channels are gathered into a single flow; you no longer log into a separate panel for each channel.

Approval, packing and dispatch

Approve, pack and dispatch orders from a single screen; with bulk dispatch for e-commerce orders, gain speed on busy days.

One-click shipping label

Shipping labels and barcodes for your parcels are ready in one click; for e-commerce orders you create bulk dispatches.

e-Invoice per order

Start the GİB e-Arşiv / e-Fatura flow for your orders from a single panel; with the Paraşüt and BizimHesap accounting integrations, the finance side stays in sync.

Multi-platform return management

Gather Trendyol, LCW, Boyner, Shopify and WooCommerce return requests on a single screen, track their status and process them from one panel.

Customer questions (QnA)

Answer customer questions from Trendyol, Hepsiburada, N11, Beymen, Pazarama, İdefix and Çiçeksepeti from the same screen; don't cut after-sales communication off from your order flow.

Management in a single flow

From order to invoice, from invoice to shipping: one flow

No technical knowledge required; from order to invoice and invoice to shipping, every step runs back to back, without interruption, on a single panel.

  1. Connect your channels

    Enter the API details you get from your marketplace and e-commerce channels' seller panels into Stokzone; your order sources go live.

  2. Orders flow in automatically

    New orders drop into a single panel automatically from all channels; on plans that support webhooks, they appear instantly.

  3. Issue the invoice from one panel

    Start the e-Arşiv / e-Fatura flow for an order from a single panel; with the Paraşüt, BizimHesap and GİB e-Arşiv integrations, the finance side stays in sync.

  4. Shipping goes out in one click

    Shipping labels and barcodes are generated in one click; the order moves seamlessly from approval to dispatch in a single flow.

The channels you pull orders from

Marketplace and e-commerce integrations you pull orders from

Order management unifies all your connected channels in a single operations hub. It manages orders from 28+ local and global marketplaces and e-commerce platforms from one screen; you can also build your multi-marketplace operation from the same hub.

Frequently Asked Questions

Frequently asked questions about order management

We've answered the most common questions about order transfer, the number of supported channels, automatic invoicing and one-screen shipping.

End order chaos

Bring all your marketplace orders onto a single screen; manage approval, invoicing and shipping in one flow. Setup takes minutes and no credit card is required.

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  • 30 days free
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