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Legal

Preliminary Information Form

Last updated: June 23, 2026

This form sets out what you need to know BEFORE purchasing a Stokzone subscription offered by Stokzone Teknoloji Limited Şirketi. Under the Turkish Distance Contracts Regulation, you must confirm that you have read this form and been informed before placing an order.

1.1. Service Provider

  • Legal title: Stokzone Teknoloji Limited Şirketi
  • Address: Esentepe Mah. Büyükdere Cad. Levent 199 No: 199 İç Kapı No: 6, Şişli / İstanbul
  • Tax office / no: Zincirlikuyu / 7811172592
  • Trade registry no: 1158703
  • Trade registry office: İstanbul Ticaret Sicili Müdürlüğü
  • MERSİS: 0781117259200001
  • Phone: 0850 840 15 46
  • E-mail: [email protected]
  • Web: stokzone.com / app.stokzone.com

2.2. Essential Characteristics of the Service

Stokzone is a software service delivered over the internet (SaaS) that brings marketplace, e-commerce, shipping and accounting integrations together in a single panel. There is NO physical product delivery; the service is provided by enabling access to your account.

The features and limits covered by each plan are listed comparatively on the pricing page. Improvements made during your subscription become available at no extra cost.

  • Form of delivery: software accessed over the internet (SaaS)
  • Access address: app.stokzone.com
  • Physical delivery / shipping: none
  • Minimum term: 1 year (annual subscription)

3.3. Price and Payment

All prices are in Turkish Lira and INCLUDE VAT. Current plan prices are published at stokzone.com/fiyatlar; the amount shown on screen at the time of the order applies.

Subscriptions are offered on an ANNUAL basis only; there is no monthly payment option.

Payment is collected on the secure page of our contracted payment institution (iyzico). Your card details are NOT stored on Stokzone systems; Stokzone only sees the result returned by the payment institution and the masked card information.

For plan upgrades, a prorated difference for the remaining term is charged.

  • Starter TRY 19,900 · Professional TRY 34,900 · Advanced TRY 49,900 · Prime TRY 64,900 · Enterprise TRY 94,900 (annual, VAT included)

4.4. Performance and Term

The subscription begins and access to the service is ENABLED as soon as payment is approved. There is no separate delivery period.

The subscription runs for 1 year. Unless cancelled, it renews on the same terms at the end of the term; you are informed before renewal.

A 7-day free trial is offered before purchase and no credit card is required for the trial. The trial lets you evaluate the service without paying.

5.5. Right of Withdrawal

Buyers who qualify as CONSUMERS have, as a rule, a 14-day right of withdrawal without giving any reason.

However, under Article 15/1-(ğ) and (h) of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for services PERFORMED INSTANTLY in an electronic environment, nor for services whose PERFORMANCE HAS BEGUN with the consumer's consent. For a Stokzone subscription, performance begins the moment payment is approved and access is enabled. You are therefore asked, at the time of the order, to consent to performance beginning immediately and to acknowledge that you thereby lose your right of withdrawal.

To balance this, a 7-day free trial is offered BEFORE purchase, so you can evaluate the service without paying and without commitment.

For requests regarding the right of withdrawal, write to [email protected].

6.6. Cancelling the Subscription

You may cancel your subscription at any time from the panel. Unless you choose otherwise, cancellation takes effect AT THE END OF THE TERM: your access continues for the period you have paid for, and no automatic renewal occurs at the end of it.

Cancellation does not mean an automatic refund of the term fee already paid.

7.7. Complaints and Disputes

You may send your requests and complaints to [email protected] or call 0850 840 15 46.

Buyers who qualify as consumers may apply to Consumer Arbitration Committees or Consumer Courts within the monetary limits announced by the Ministry of Trade. For buyers acting as merchants or for commercial purposes, the Courts and Enforcement Offices of İstanbul have jurisdiction.

Have questions?

Reach out to us with any questions or requests about this document. Data controller: Stokzone Teknoloji Limited Şirketi.

[email protected]