How do I set up the Joom integration?

You connect in a few steps by taking your API credentials from your Joom account panel and entering them on the Stokzone integration screen. Sync starts automatically once the connection is established.

Are Joom orders managed in a single panel?

Yes. Your Joom orders flow automatically into the Stokzone panel; you can view and process orders from a single screen.

Can I update stock and prices on Joom?

Yes. You can send your stock and price information to Joom through Stokzone and reduce the risk of overselling with a single stock source.

Is there an extra fee for the Joom integration?

You can test the Joom integration during the 7-day free trial without a credit card.

PazaryeriGlobal

Joom Integration

Connect your Joom account to Stokzone and manage your pazaryeri operations from a single dashboard.

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Stokzone JoomConnected

What can you do once Joom is connected?

Order importNew orders flow automatically into the Stokzone panel; you no longer log in to a separate panel for each channel.
Order processingApprove, prepare and send status updates for your orders from a single screen.
Stock updatesPush your stock levels from Stokzone to the platform; reduce the risk of overselling with a single stock source.
Price updatesUpdate your prices in bulk from a single panel.

How do you connect Joom to Stokzone?

1Get your Joom credentialsGet your API credentials from your Joom seller/account panel.
2Sign in to StokzoneEnter the credentials on the Stokzone integration screen and set up the connection.
3Start syncingOnce the connection is set up, your Joom data starts flowing automatically.

What you need to connect Joom

These are the details requested when you connect your Joom account to Stokzone. We've noted where to find each one in the Joom panel.

Client ID: Joom for Merchants > Settings > API > App client_id.
Client Secret: Joom App client_secret (token yenilemede kullanılır).
Refresh Token: Authorization Code akışıyla bir kez alınan refresh_token. access_token bununla otomatik yenilenir.
Access Token (opsiyonel)optional: Varsa doğrudan kullanılır; yoksa refresh_token ile üretilir.
Para Birimi (opsiyonel)optional: Fiyat/ürün açarken kullanılacak para birimi. Boşsa USD.
Varsayılan Kargo (opsiyonel)optional: Kargo bildiriminde (fulfill-one) kullanılır. Boşsa 'Other'.

Your credentials are stored encrypted and used only to establish the connection. You can remove the connection from the panel at any time.

What does publishing a product on Joom require?

These are what the Joom integration actually asks for at the publish step. The list is generated from the integration code.

Category: No category id is requested; the platform classifies the item itself.
Category-specific fields: No category-dependent extra fields; the form is the same for every product.
Brand: A brand is not mandatory.
Barcode (GTIN/EAN): A barcode is mandatory; you cannot list without one here.
Image: At least one product image is mandatory.
Variants: Colour and size variants are supported.
Result: The result comes back straight away; the listing is created on submission.
Updating: A published listing can be updated afterwards.
Removing: Removing a listing is not supported here; it is done from the marketplace's own panel.

This is generated from the integration code; when the marketplace changes its rules, the adapter is updated too.

Frequently asked questions about the Joom integration

How do I set up the Joom integration?: You connect in a few steps by taking your API credentials from your Joom account panel and entering them on the Stokzone integration screen. Sync starts automatically once the connection is established.
Are Joom orders managed in a single panel?: Yes. Your Joom orders flow automatically into the Stokzone panel; you can view and process orders from a single screen.
Can I update stock and prices on Joom?: Yes. You can send your stock and price information to Joom through Stokzone and reduce the risk of overselling with a single stock source.
Is there an extra fee for the Joom integration?: You can test the Joom integration during the 7-day free trial without a credit card.

What you should know about the Joom integration

You do not need to enter the access token by hand

The Joom connection is set up with three values: a client ID, a client secret and a refresh token. A fourth field, the access token, is optional and stays empty in most setups — with a refresh token present the system produces the access token itself and renews it on expiry. The first three come from the API section of the Joom for Merchants panel.

Two defaults: the dollar and "Other"

Because Joom is an export channel, the price currency defaults to the dollar when left empty. If you sell in a different currency the field has to be set explicitly; in price pushes a currency error is among the last to be noticed, since the number itself still looks correct.

The second default is on the shipping side: if the carrier name is left empty on a shipment notification, "Other" is used. For most sellers operating from Türkiye that is already the correct answer, since Joom's recognised carrier list may not cover local companies.

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