Global marketplaces live: Amazon Global, Etsy, Temu, eBay, Ozon, Zalando, Joom, HepsiGlobal, AliExpress, Mirakl
Returns and customer requests from different marketplaces are collected on a single unified screen: return reason, product, customer, date and status all together. On Trendyol you can approve or reject a request with one click, and for every return you decide whether the product is added back to stock.
Returns and request management is the process of collecting returns and customer requests from different marketplaces into one unified screen, reviewing and resolving them. Stokzone shows the returns from every sales channel in a single list; the return reason, product, customer, date and status are on the same screen. This way you follow the entire return process from one place without logging into each marketplace's own panel.
Return sync currently runs across Trendyol, LC Waikiki, Boyner, Shopify and WooCommerce today. On Trendyol the scope is full: it pulls both returns and requests (claims), and you can also send the approve/reject decision back to the marketplace. On LC Waikiki, Boyner, Shopify and WooCommerce, only return sync is supported today — you see and track the returns. We only promise the scope we genuinely support.
Returns are collected into the panel instantly, reviewed from a single screen, approved or rejected on Trendyol, and a stock decision is made for the product.
The buyer opens a return or request (claim) for the ordered product on the relevant marketplace; it enters the process together with the return reason, product and order details.
The return is pulled into the unified return screen in Stokzone. All returns from Trendyol, LC Waikiki, Boyner, Shopify and WooCommerce are gathered in a single list; you no longer need to log into each panel separately.
The return reason, product, customer, date and current status appear on the same screen. You see at a glance which return is pending and which has been resolved.
For Trendyol requests you make your approve/reject decision from a single screen; the result is sent back to the marketplace. On other channels you see and track the return.
For each return you decide whether the product is added back to stock. You return sound products to stock and, by not adding defective or wrong items, keep them from being put back on sale.
On Trendyol the scope is full: pulling returns + requests and sending approve/reject back to the marketplace. On other channels, returns are pulled into the unified screen.
TrendyolMarketplaceFull (returns + approve/reject)
LC WaikikiMarketplaceReturn sync
BoynerMarketplaceReturn sync
ShopifyE-commerceReturn sync
WooCommerceE-commerceReturn syncSending a request's approval or rejection back to the marketplace is currently live only on Trendyol. On LC Waikiki, Boyner, Shopify and WooCommerce only return sync is supported today; on these channels you see and track the return in Stokzone, while approve/reject runs through the marketplace's own panel. We only promise scope where we genuinely support it; as the relevant marketplace API expands its return flow, support expands too.
Not every returned product is automatically added to stock — we leave the decision to you. You return sound products to stock, and by not adding defective or wrong items, you never put the wrong product back on sale. This way your stock accuracy is preserved and customer satisfaction is not put at risk.
Add returns that are in resellable condition back to stock with one click; the product is instantly ready for sale again.
By keeping damaged, used or wrong items out of stock, prevent them from being put back on sale.
A deliberate stock decision for every return keeps your on-hand quantity accurate and reduces the risk of shipping a faulty product.
Don't miss any return, track everything from one place, preserve stock accuracy, and quickly approve or reject Trendyol requests.
Because all marketplace returns are collected on one screen, no pending return slips through; you see and resolve every request on time.
Return reason, product, customer, date and status on one unified screen. You manage every channel's returns in the same layout.
You make the add-back-to-stock decision for every return; sound products return to stock, defective products aren't put back on sale.
Approve or reject Trendyol requests from a single screen; your decision goes back to the marketplace, so you don't need to track the process manually.
Sending approve/reject back to the marketplace is currently live on Trendyol; on other channels, return sync is supported.
Collect all marketplace returns on a single unified screen, quickly approve Trendyol requests, and make the stock decision for every return yourself. Setup takes minutes, no credit card required.