Global marketplaces live: Amazon Global, Etsy, Temu, eBay, Ozon, Zalando, Joom, HepsiGlobal, AliExpress, Mirakl
Customer identity is grouped automatically from all your marketplace and e-commerce orders. See each customer's total orders, total revenue, last order date and the channels they shop from on a single card; analyze your repeat customers and your channel distribution.
A customer card is the single view created for each customer by automatically grouping customer identity from all your marketplace and e-commerce orders. Stokzone derives these cards dynamically from your orders: it uses the customer ID (customerId) provided by the marketplace and the email address to collect orders belonging to the same customer into a single card. This way, scattered orders merge into a single customer view without you keeping a separate customer list.
Due to KVKK and personal data protection requirements, marketplaces most often share the customer email by masking it (e.g. a***@mail.com). In this case Stokzone does not show a made-up address; it shows the email exactly as it arrives, masked. When the marketplace shares the real email, the real address appears on the card. The data we show is always honest.
With customer cards built from orders, see who they are, how valuable they are and which channel they came from.
Your orders are grouped automatically by marketplace customerId and email identity. Orders belonging to the same customer are collected into a single customer card.
Cards are generated dynamically from orders; you do not need to fill in a separate customer list manually.
On each customer card you see at a glance the core metrics that summarize that customer's relationship with your business.
Thanks to order count and last order date, you separate your repeat customers from one-time shoppers.
See which channels your customers come from to analyze your channel distribution and which channel brings which customer base.
Each card carries four core pieces of information that summarize the customer's relationship with your business.
How many times the customer has bought from you — reveals repeat customers.
The total amount that customer has brought in — shows your most valuable customers.
When they last shopped — critical for recency and retention.
Which marketplace and e-commerce channels they come from — shows channel distribution.
If the customer's real email is shared, orders from different channels merge into a single card; if the email is masked due to KVKK, the card is shown with the masked address, based on the marketplace identity.
Turn your orders from every channel into customer cards; see your repeat customers and channel distribution. Setup takes minutes, no credit card required.