Logo Tiger 3 Integration

Logo is a system of record, not a sales channel

With a marketplace integration the flow runs one way: orders are read from the channel, stock and prices are pushed to it. With Logo it runs the other way, and knowing that before you connect makes the work easier. Stokzone does not pull orders out of Logo; it writes orders, invoices and contacts into it. Logo is your ledger, not the place you sell.

In practice: orders from your marketplaces gather in Stokzone, are processed there, and whatever belongs in accounting is written into Tiger 3. No invoice is keyed in twice and no spreadsheet travels between the two systems.

If a working connection stops one day: check the versions

Logo REST Service is not a standalone product; it is the web interface of Logo Objects — if Logo Objects is not running, neither is REST. That leads to a requirement which causes trouble more often than anything else: Logo Objects and your ERP engine must be on the same version.

The failure is sneaky because it is silent. Upgrade the ERP but not Logo Objects and the service still looks up from outside, while requests start failing in unexpected ways. If a connection that ran fine for months stops for no apparent reason, this is the first place to look — even when nothing changed on the Stokzone side.

On the cost side there is good news: the REST service has no separate licence. If you hold a Logo Objects usage licence you pay Logo nothing extra for the integration.

What happens the moment an order lands?

The chain runs like this: an order arrives in Stokzone from the marketplace, the customer is created as a contact in Tiger 3 if it does not exist yet, and then a sales invoice is written. Document status can be queried afterwards, so "was it issued, did it go through" has an answer inside the panel.

Before issuing, whether the buyer is a registered e-invoice taxpayer can also be checked. That small step saves real work: issuing an e-Archive document to a registered taxpayer, or an e-Invoice to someone who is not, invalidates the document and takes time to correct.